Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and specific needs for your floral arrangements. We also collect payment details when you place orders, though these are handled securely by our payment partners.

For our corporate clients, we may obtain additional business data such as company registration details, preferred delivery times, and budget guidelines. This helps us deliver a service that fits your business requirements.

Our site automatically captures certain technical information when you visit. This includes your IP address, browser type, device data, and navigation on our site. We use this information to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating customized arrangements based on your specifications, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Lenss Park Island respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards. This includes secure storage, encrypted communications, and restricted access to personal data inside our organization.

Although we employ robust security practices, no online transmission method is completely secure. We continually update our security measures to address emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Under applicable laws, you may access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the data type and the purpose of collection.

Cookies and Site Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors use our site. Cookies help us remember your preferences and assess website performance.

You can adjust cookie settings in your browser preferences. However, turning off certain cookies may affect how the site works. For detailed information about our cookie practices, please review our Cookie Policy.

External Links

Our site may include links to third-party websites or services. This privacy policy applies only to Lenss Park Island and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

Please take a moment to review this policy from time to time so you know how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.